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Seller Terms & Conditions

terms of sale


These Terms of Sale govern the sale of Products by Need Buy Egypt . To view terms relating to sale by third parties to you at Need Buy Egypt , please see Clause 13 of the Terms of Use. We offer many different Need Buy Egypt services, and sometimes additional terms may apply. When you use a Need Buy Egypt service (for example: your account details, gift cards, or Need Buy Egypt mobile apps), you are also subject to the terms, guidelines and conditions applicable to that Need Buy Egypt service ("Terms of Service"). In the event that these Terms of Sale conflict with the Terms of Service, the Terms of Service shall control .

Please read these terms carefully before placing any order on Need Buy Egypt By placing an order on Need Buy Egypt , you agree to be bound by these Terms .

1. Our Contract


Your order constitutes an offer to Need Buy Egypt to purchase the product(s) in your order. When you place an order for a product from Need Buy Egypt, we will send you an email confirming receipt of your order and containing details of your order ("Order Confirmation Mail"). An order confirmation email is an acknowledgment that we have received your order, and does not confirm acceptance of your offer to purchase the product(s) ordered. We do not accept your offer and enter into a contract of sale of the product requested by you only when we have shipped the product(s) to you and send you an email notification confirming that we have shipped the product(s) to you ("Shipping Confirmation Letter"). If your order is shipped in more than one package, you may receive a separate Shipping Confirmation for each package and each Shipping Confirmation and its shipment will be deemed a separate contract of sale between us in relation to the product(s) identified in that Shipping Confirmation. Your contract is with Need Buy Egypt . You can and Need Buy Egypt cancel an order for a product at no cost at any time before we send a shipping confirmation letter for that product. Your right to cancel does not apply to certain categories of products and services, including digital products or software that are not physically supplied (such as on CDs)) once they have been downloaded or used (whichever comes first ).

You agree to receive sales invoices electronically. Submit electronic sales invoices in PDF format, in your account on the website. For each delivery, we will notify you via a Shipping Confirmation message of the availability of the e-invoice. For more information on electronic billing and how to receive a hard copy, please see our help pages .

Need Buy Egypt focuses on business development for end users, and prohibits resales by retailers. Resale by retailers refers to the behavior of a customer who resells the products he buys from Need Buy Egypt to his direct customers. In the event Need Buy Egypt discovers that you are reselling merchandise purchased from Need Buy Egypt, we reserve the right not to allow your account to purchase merchandise and we may also close your account permanently .

2. Returns, Refunds and Ownership


Ownership of returned merchandise does not pass to Need Buy Egypt until the merchandise arrives at our fulfillment centers. At our discretion, we may issue a refund without the need to return the item. In such a case, the ownership of the returned merchandise does not transfer to Need Buy Egypt. For more information about returning goods and refunds .

3. Warranty


Except where applicable legislation provides otherwise, Need Buy Egypt provides a warranty of up to 12 months on certain merchandise purchased in the Arab Republic of Egypt. This warranty obligation is limited to the process of repairing the damaged product, exchanging the damaged part, exchanging the product itself, or refunding the value of the product according to its price at the time of repair or exchange, as determined by Need Buy Egypt. With respect to certain goods and in cases where purchases are made in the Arab Republic of Egypt and Need Buy Egypt is the seller of the goods, warranty maintenance work will be performed by authorized service centers designated by Need Buy Egypt. Details of the warranty policy can be found .

4. Pricing and Availability


All prices are inclusive of the applicable value added tax .

We provide information about the availability of products sold by us on the Website, including information on each product information page. Other than the information on that page or on the Website, we cannot provide additional specific information about the availability of the Products. As we process your order, we will let you know by email as soon as possible if any of the products you ordered are out of stock and will refund you if you have already paid for them .

Please note that unless stated otherwise on the Website, estimates regarding delivery times are estimates only, and these estimates are not guaranteed and should not be relied upon .

Despite our best efforts, there may be a few items in our catalog that are incorrectly priced. We will confirm prices when we process your order. If we have made a mistake and the correct price of a product is higher than the price on the website, we may either contact you prior to shipment to confirm whether you wish to purchase the product at the correct price or cancel your order. If the correct price of the product is less than the declared price, we will charge you the lower price and send the product to you .

5. Product information


Unless expressly stated otherwise, Need Buy Egypt is not the manufacturer of the products sold on this website. Although we work to ensure that the product information on our website is correct, actual product packages and materials may contain more or different information than that which appears on our website. Ingredients may also vary. All product information on our website is provided for informational purposes only. We recommend that you do not rely exclusively on the information on our website. Please read the labels, warnings, and directions provided with the product before use .

For health care products, if you have any safety concerns or for any other information about the product, please read the information provided with the product carefully or contact the manufacturer. The content provided on this site is not intended to replace advice provided by a physician, pharmacist or other authorized healthcare professional. Contact a healthcare professional immediately if you suspect you may have any medical problem. The information and statements about the products are not intended to be used to diagnose, treat, cure, or prevent any disease or health condition. Need Buy Egypt is not responsible for the inaccuracy or incorrectness of information related to products that are provided by manufacturers or other third parties .

6. Customs


When products are ordered from Need Buy Egypt for shipment outside the Arab Republic of Egypt, they may be subject to import duties and taxes that will be levied once the package reaches the specified destination. You should bear all additional fees for customs clearance; We do not have the ability to control the amount of these fees. Customs policies vary widely from country to country, so you should contact your local customs office for more information. Additionally, please be aware that when you order from Need Buy Egypt you are considered the registered importer and must comply with all applicable laws and regulations in the country of receipt of the products. Your privacy is important to us, and we want our international customers to know that cross-border imports are subject to opening and inspection by customs authorities. For more information .

7. Our responsibility


Need Buy Egypt and its subsidiaries shall not be liable for (i) losses not caused by any breach by us, or (ii) any business losses (including lost profits, revenue, contracts, anticipated savings, data, reputation, or expenses) or (iii) any indirect or consequential losses that were not foreseen by you and us when entering into a contract to sell Products from us to you .

We will not be liable for any delay or failure to meet our obligations under these Terms if the delay or failure is caused by any cause beyond our reasonable control. This provision does not affect your statutory right to have the Products sent to you within a reasonable time. In the event of a delay occurring before the products are shipped, you may cancel the order at any time prior to shipment .

8. Applicable laws


These Terms shall be governed by and construed in accordance with the laws in force in the Arab Republic of Egypt. In the event of any dispute or controversy or any claim or claim being brought under these Terms, or in connection with these Terms, including in any way related to the use of any Need Buy Egypt or any of the products or services offered or distributed by Need Buy Egypt or through Need Buy Egypt , or regarding the existence, validity, interpretation, performance, breach, termination and/or any dispute relating to any of the non-contractual obligations arising out of or in connection with these Terms (for the purposes of this clause “Dispute”), This shall be referred to the courts of the Arab Republic of Egypt and they shall have the exclusive jurisdiction to settle that dispute. Each party affirms its consent to the exclusive authority of the courts of the Arab Republic of Egypt. For the purposes of this paragraph, you waive your right to object to the courts of the Arab Republic of Egypt on the grounds that they are inappropriate or unsuitable for settling any dispute .

9. Amendments to the Terms of Sale


We reserve the right to make changes to our website and Need Buy Egypt's policies, terms and conditions (including these Terms of Sale) at any time. You will be subject to the terms and conditions, policies and terms of sale in effect at the time the Products are ordered from us, unless applicable laws or government authorities require a change to these terms and conditions, policies or these Terms of Sale (in which case, such changes may apply to orders previously placed by you ). In the event of invalidity, cancellation or non-effectiveness of any of these terms of sale for any reason, that condition shall be considered independent and shall not affect the validity or validity of the rest of the conditions .

10. Disclaimer


If you breach these Terms of Sale and we do not take action, our right to use our rights and remedies will continue to apply in any other situations in which you breach these Terms of Sale .

11. Children


We do not sell products to be purchased by children. We sell children's products to adults. If you are under the age of 18, you may use the Need Buy Egypt Services with the participation of a parent or guardian .

12. Our contact information


Below are our contact details :

Need Buy Egypt

Mubarak Residences, Ground Floor, Behind Rashid Police Station

Beheira , Arab Republic of Egypt