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Frequently Asked Questions

Of course, an account is not required in order to submit your application. You can submit your application without an account through the service to end the request for visitors, but you will not be able to enjoy the offers and rewards of registered customers, so why do you waste the opportunity from your hands ?? !!

We currently accept payment upon receipt or payment by bank cards through the smart payment partner, National Bank of Egypt

We offer the best available local or international shipping methods where we have the largest logistics partners in Egypt and the Middle East, namely FedEx and the Egyptian Post Authority, in addition to cooperating with the emerging Egyptian local shipping companies in order to provide the best, fastest, and most complete service and integrated shipping system to meet your desires

This is somewhat complicated, as the time it takes for your application to arrive depends on several factors:

1- Availability of your product in our warehouse

2- Selected shipping method

3- The geographical location for submitting the application

4- Public holidays and holidays

* - * But we can give you an approximate time of a maximum of 6 working days since your order is shipped from our warehouse.

Of course, you can return the application for a period of seven days since receiving your application. For more information, please read the return policy: click here

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