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Delivery Information

Delivery information

* - * Please note that we are working hard to get your order as quickly as possible, but your requests are subject to scrutiny by us in order to guarantee you the safety and quality of the product required, in order to enjoy a unique shopping experience.

Q: What is the expected delivery time?

We are working hard to receive your order as quickly as possible, but you have to know very well that the shipping period varies from place to place and time to another, as follows:

1- Selected shipping method.

2- The geographical distance from our warehouse.

3- Remote areas, we expect the delivery process to be delayed than usual.

4- Availability of the product (s) in our warehouse or the extent of availability by our vendors.

However, we guarantee that your product will arrive within a maximum of 1-3 working days through our shipping service providers.

** Sometimes the delivery process may take longer than usual.

Q: What shipping companies are available?

In order to ensure all our customers a high-quality delivery process and a great deal of professional shipping companies currently available are FedEx and BExpress.

Q: I have a problem with the shipping service provider, what should I do?

-Oh !! We are sorry to hear that, but be certain that we and our shipping partners will work to resolve your problem as quickly as possible, in this case you have to resort first to customer service of the selected shipping company and present your case to them. In the event that the problem is not resolved, do not hesitate to contact us .

FedEx Customer Service: 19985

BExpress Customer Service: 01093825036

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