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Privacy Policy

We know that you care about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Need Buy Egypt and its affiliates (collectively, Need Buy Egypt ”) collect and process your personal information through Need Buy Egypt websites, devices, products, services, online stores and applications that refer to this Privacy Notice (collectively, with " Need Buy Egypt Services ) By using the Need Buy Egypt Services, you consent to the practices contained in this Privacy Notice .


What personal information does Need Buy Egypt collect about customers?

We collect your personal information in order to provide and continually improve our products and services. The following are the types of personal information we collect :

  • Information you provide to us : We receive and store any information you provide us in connection with Need Buy Egypt services. You may choose not to provide certain information, but in this case you may not be able to benefit from many of Need Buy Egypt services .
  • Automatic Information : We automatically collect and store certain types of information about your use of Need Buy Egypt Services, including information about your interaction with content and services available through Need Buy Egypt Services. Like many websites, we use "cookies" and other unique identifiers, and obtain certain types of information when your web browser or device accesses Need Buy Egypt services and other content offered by or on behalf of Need Buy Egypt at other sites .
  • Information from other sources : We may receive information about you from other sources, such as delivery information and updated addresses from our shipping carriers, which we use to correct our records and more easily deliver your next order .
  • For what purposes does Need By Egypt use your personal information?

We use your personal information to operate, provide, develop and improve the products and services we provide to our customers. These purposes include :


  • Purchase and delivery of products and services . We use your personal information to receive and process orders, provide and deliver products and services, process payments, and communicate with you about orders, products, services and promotions .
  • Providing, improving, and troubleshooting Need Buy Egypt services . We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Need Buy Egypt services .
  • Recommendations and assignments . We use your personal information to make recommendations about features, products and services that may interest you, to determine your preferences and to personalize your experience with Need Buy Egypt services .
  • Compliance with legal obligations . In some cases, we collect and use your personal information to comply with laws. For example, we collect information from vendors about place of incorporation and bank account information for identity verification and other purposes .
  • communicate with you . We use your personal information to communicate with you in connection with Need Buy Egypt services through various channels (for example, by phone, email, and online chat) .
  • Advertising . We use your personal information to display interest-based ads for features, products and services that may be of interest to you.
  • We do not use your personally identifiable information to display interest-based ads.
  • Preventing fraud and credit risk . We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Need Buy Egypt and others. We may also use scoring methods to assess and manage credit risk .

What about cookies and other identifiers?

To enable our systems to recognize your browser or device and to provide and improve Need Buy Egypt services, we use cookies and other identifiers. For more information about cookies and how they are used .


Does Need By Egypt Share Your Personal Information?

Information about our customers is an important part of our business. We do not sell our customers' personal information to any third parties. Need-buy Egypt only shares personal customer information as described below with, and with affiliates . who are subject to this Privacy Notice or who follow practices no less protective than those described in this Privacy Notice .


  • Transactions involving third parties : We provide you with services, products, applications, and skills provided by third parties for use on or through Need Buy Egypt Services. For example, you may order products from third parties through our stores, and download applications from third-party application providers through the Need Buy Egypt app store. We may also provide services or sell product lines jointly with third parties. You can learn when a third party is involved in your transactions, and we share customer personal information relating to those transactions with that third party .


  • Third party service providers : We hire other companies and individuals to perform certain functions on our behalf. Examples include shipping orders for products or services, delivering packages, sending mail and email, removing duplicate information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), payment processing, content transmission, scoring, and rating Managing credit risk and providing customer service. Third party service providers have access to personal information they need to perform their functions, but cannot use it for other purposes .


  • Transfer of business ownership : As we continue to develop our business, we may sell or buy other businesses and services. In such transactions, customer information is generally considered to be a transferred commerce asset, but remains subject to the covenants set forth in any prior Privacy Notice (unless , of course, the customer agrees otherwise). In the unlikely event that a company is acquired . Or all of its assets, of course, customer information is one of these transferred assets .


  • Protection of  Need Buy Egypt and other parties : We publish account information and other personal information when we believe compliance with applicable laws warrants our Terms and Conditions our own, or to implement, enforce or other agreements; or to protect the rights, property, or safety of Need Buy Egypt, our users, or others. This includes exchanging information with companies and other organizations to protect against fraud and reduce credit risk .

Other than the above, you will receive a notification when your personal information may be shared with third parties, and you will have the opportunity to opt-out of such sharing .


How secure is my information?


We design our systems with your security and privacy in mind .

  • We work to protect the security of your personal information during transmission using encryption protocols and software .
  • We follow the global Standard for Credit Card Data Security (PCI DSS) when handling credit card data
  • We maintain physical, electronic and procedural safeguards regarding the collection, storage and disclosure of personal customer information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you .
  • Our devices provide security features to protect them from unauthorized access and data loss. You can control these features and adjust them according to your needs .
  • It is important for you to protect your password, computer, devices, and applications from unauthorized access. We recommend that you use a unique password for your NeedPay Egypt account that is not used for other online accounts. Be sure to sign out when you have finished using any shared computer .


What about ads?

  • Third Party Advertisers and Links to Other Websites : Need Buy Egypt services may include advertisements of third parties and links to other websites and applications. These third-party advertising providers may collect information about you when you interact with their content, ads, and services. For more information about third party advertising on Need Buy Egypt, including interest-based advertising .


  • Use of third-party advertising services : We provide advertising companies with information that allows them to provide you with more relevant and useful ads, and to measure their effectiveness. We do not share your name or other information that directly identifies you when we do so. Instead, we use an advertising identifier such as a cookie or other device identifier. For example, if you've already downloaded one of our apps, we'll share the advertising ID and data about that event so that an ad to download the app isn't shown again. Some advertising companies also use this information to display relevant ads from other advertisers.


What information can I access?

You can access your information, including your name, address, payment options, profile information, home settings, and purchase history in the "Your Account" section of the Website .


What options are available to me?

If you have any questions about how we collect and use your personal information, please contact Customer Service . Many Need Buy Egypt services also include settings that provide you with choices about how your information is used .

  • As described above, you can choose not to provide certain information, but in this case you may not be able to take advantage of many of Need Buy Egypt's services .
  • You can add or update specific information .
  • If you do not wish to receive emails or other communications from us . If you do not wish to receive in-app notifications from us, please adjust the notification settings in the app or device .
  • If you do not want to see interest-based ads .
  • Help on most browsers will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how the browser will notify you when you receive a new cookie, or how to block cookies altogether. Since cookies and other identifiers allow you to take advantage of some essential features of Need Buy Egypt services, we recommend that you leave them turned on. For example, if you block or reject our cookies, you will not be able to add items to your shopping cart, proceed to checkout, or use any Need Buy Egypt services that require you to log in. For more information about cookies and other identifiers .
  • If you wish to browse our websites without associating your browsing history with your account, you can do so by logging out of your account . And block cookies on your browser .
  • You will also be able to opt out of being subject to certain other types of data use by updating your settings on the relevant Need Buy Egypt website, device or application. Most non-Need Buy Egypt devices also provide users with the ability to change device permissions (for example, deactivate or activate Site access and identifier services). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device's permissions on devices manufactured by third parties, we recommend that you contact your network operator or device manufacturer .
  • If you are a seller, you can add or update certain information in the Seller Center and update your account information .

In addition, you may have the right to request access to or deletion of your personal information to the extent required by applicable law. If you want to do any of these things .


Are children allowed to use Need Buy Egypt services?

Need Buy Egypt does not sell products to children. But we sell children's products for adults to buy. If you are under the age of 18, you may use Need Buy Egypt Services with the participation of a parent or guardian .


Terms of Use, Sale, Notices and Reviews

If you choose to use Need Buy Egypt Services, your use and any privacy dispute is subject to this Notice Our Terms of Use and Sale Including restrictions on damages, resolving disputes, and applying the law of the Arab Republic of Egypt. If you have any privacy concerns at Need Buy Egypt, please contact us and provide a comprehensive description, and we will try to address the matter. Our business is constantly changing, and so will our Privacy Notice. You should check our website frequently to see the latest changes. Unless otherwise stated, this Privacy Notice applies to all information we have about you and your account. However, we stand behind our promises, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers .


Examples of Information Collected


Information you provide to us when using Need Buy Egypt services


You may provide information to us when you :

  • shopping for or searching for products or services in our stores;
  • add or remove an item from the shopping cart or place an order through Need Buy Egypt services or use it;
  • upload, stream, display or use Content on a Device or through a Service or Application on a Device;
  • Provide the information in your account  (and you may have more than one account if you use more than one email address or phone number when shopping with us) or in your profile.
  • upload your contacts;
  • Set your settings to ON, or provide permissions to access data or interact with a Need Buy Egypt service or device;
  • Provide information in the seller's account any other account we make available that allows you to develop or provide software, goods or services to Need Buy Egypt customers;
  • provide your products or services on or through Need Buy Egypt services;
  • communicate with us by phone, email, or otherwise;
  • Participation in a survey, support card or contest entry form;
  • upload or stream photos, videos, or other files to Prime Photos, Need Buy Egypt Drive or other Need Buy Egypt Services;
  • use our services such as Prime Video;
  • Group playlists, watch lists, or favorite lists or other gift lists;
  • participate in discussion boards or other community benefits;
  • writing and categorizing reviews ;
  • setting a reminder for a special occasion; or
  • Employing alerts to inform the availability of the product, such as notifications of availability to order .

As a result of these actions, you may provide us with information such as :

  • Identifiable information such as your name, address and telephone numbers;
  • payment information;
  • Your age;
  • information about your location;
  • your IP address ;
  • people, addresses and phone numbers listed in your addresses or otherwise provided to us by you;
  • the email addresses of your friends and other people;
  • the content of reviews and emails to us;
  • Personal description and photo on your profile ;
  • photos and videos collected or stored in connection with Need Buy Egypt services;
  • Identity-related information and documents, including ID, passport and driver's license numbers;
  • business and financial information;
  • credit history information; And the
  • Device log files and configurations, including Wi-Fi credentials, if you choose to automatically sync them with other Need Buy Egypt devices .


automatic information

Examples of the information we collect and analyze include :

  • The Internet Protocol (IP) address used to connect your computer to the Internet;
  • login, email address and password;
  • the location of your device or computer;
  • Content interaction information, such as content upload and streaming, playback details including duration and number of broadcasts and concurrent uploads, and network details for streaming and upload quality, including information about your Internet service provider;
  • device metrics such as when the device is in use, app usage, connection data, and any errors or failures;
  • metrics for Need Buy Egypt services (for example, the occurrence of technical errors, your interactions with service features and content, settings preferences, backup information, the location of your device running an application, information about uploaded images and files such as the file name and the dates, times, and locations of your images);
  • version and timezone settings;
  • Purchase history and content usage, which we sometimes aggregate with similar information from other customers to create features such as bestsellers.
  • URL -click path to, from and through our websites, including the date, time, products and content you viewed or searched for .
  • page response times, loading errors, length of visits to certain pages, page interaction information (such as scrolling, tapping, and hovering);
  • Phone numbers used to call our customer service number; And the
  • Photos or videos when you shop in our stores, or stores using Need Buy Egypt services .

We may also use device identifiers, cookies, and other technologies on our devices, apps, and web pages to collect browsing, usage or other technical information .


Information from other sources :


Examples of information we receive from other sources include :

  • updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next order or communicate more easily;
  • account information, purchase or redemption information, and page display information from certain merchants with whom we cooperate through co-branded businesses or to whom we provide technical, shipping, advertising, or other services;
  • information about your interactions with the products and services offered by our affiliates;
  • search results and links, including paid listings (such as sponsored links); And the
  • Credit history information from credit bureaus, which we use to help prevent and detect fraud and to provide certain credit or financial services to certain customers .


Information you can access

Examples of information that you can access through Need Buy Egypt services include :

  • status of recent orders (including subscriptions);
  • complete your order history;
  • personally identifiable information (including name, email, password and address book);
  • Payment settings (including payment card information, promotional discount, and gift card balances);
  • email notification settings (including notification of product and delivery availability, reminders of special events and newsletters);
  • Recommendations and products you have recently viewed that are the basis for recommendations (including recommending you and improving your recommendations);
  • shopping lists and gift lists (including wish lists, baby shower and wedding gift lists);
  • Content, devices, services and related settings, communications, and personalized advertising preferences;
  • content you have recently viewed;
  • Your profile (including product reviews, recommendations, reminders, and profile); And the
  • If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in the Seller Center .